To learn more about Rich’s partner requirements and evaluation standards, please leave your contact information on “Contact Us” page, our team will reach out to you as soon as possible.

1. If quantity < 100 cases:

Please visit our e-commerce site Rich’s Mall or contact the nearest distributor in your area.

2. If quantity ≥ 100 cases:

For bulk orders, please contact our sales team directly via email ChamSocKhachHang@rich.com or số điện thoại 028 3866 4789 for consultation and order confirmation.

The delivery time depends on the shipping address and the order processing status of the store. You may contact our Customer Service via Hotline 028 3866 4789 or Zalo OA for free support.

Yes, we offer same-day express delivery for certain order quantities in Ho Chi Minh City, Hanoi, Da Nang, and Can Tho (applicable for the Rich’s Mall.)

Yes, please provide your company details when placing the order so we can issue a VAT invoice.

We regularly have promotions. Please follow our Facebook Rich Products Vietnam (Bakery Channel) or Facebook ICEHOT Vietnam (Food Service Channel).

Please contact the store within 24 hours for support. We will assist with product exchange/return in accordance with our warranty policy and are committed to protecting your rights.

You can contact our Customer Service team via Hotline 028 3866 4789 or Zalo OA for free support.

Yes, you can find them in the 'Recipes' section on Rich’s Plus or on our YouTube Rich Products Vietnam

We regularly share creative recipes and tips on our Facebook Rich Products Vietnam and Facebook ICEHOT Vietnam